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Years In The Industry
Customer Satisfaction Score (based on rolling 90 days report)
ActiveCo = White-Glove Customer Service & Proactive IT Management
ActiveCo is Vancouver’s premier solution for Managed IT Services. At ActiveCo, YOU come first! Whether you are looking for fully managed IT support or complementary support for your existing IT department, we do it all. Let us take care of IT, so you can focus on achieving your business goals.
Our IT Solutions
Managed IT Support
We proactively manage, monitor and review your network IT system to prevent issues before they happen. At ActiveCo, whether you need fully managed IT support, or your in-house IT department needs help, we have it all covered.
We help organizations take a proactive approach to vulnerability management and threat mitigation. Our solutions focus on eliminating risks both inside and outside your environment like firewall, VPN, spam filtering, MFA & more.
With technology being so dynamic, it can be a challenge to stay ahead of the curve. Our services will take care of all your technology planning & strategies. Our team will help you leverage technology to achieve your long-term goals.
Disaster Recovery Plan
ActiveCo offers a comprehensive & robust disaster recovery & back-up plan designed to meet your company’s needs. Whether you choose the in-house option or a cloud-based solution, be at peace knowing your data is backed up regardless of internal or external issues.
Flexibility, reliability and scalability are just some of the advantages of our cloud services. Whether you are at the office or on-the-go, cloud services will provide secure & reliable access from anywhere with an internet connection.
ActiveCo offers Office 365 support – assisting with migration, complete set-up, management and support. The cloud-based suite offers greater flexibility and increased productivity for you, your staff and your business.
Need help with more than just managed network services? At ActiveCo, we help clients achieve their strategic business plans with services like CRM deployments, tech upgrades, hardware installations, cloud migration & more.
With ActiveCo, you are able to understand in detail, how compliance regulations impact your business and what actions can be taken to simplify the process of pursuing and maintaining compliance.
Changing IT Providers Simplified
With over 20 years of experience in IT infrastructure and Managed IT Services, we have determined that how we follow our processes is what lets us provide first-class/white-glove customer service to all our clients.
Our IT solutions always start with understanding your needs before providing any advice. Our team works to understand your unique challenges with IT, to clarify issues you are having with your technology and to know your business plans. With this information, our team can then review your systems structure to understand and then create useful suggestions that fit your needs.
After reviewing your systems structure, we will present to you a proposal that is detailed, simple to understand and cost-effective. Our aim is to make sure the proposal addresses all your technology needs and fits within your budget. Our team will review this proposal with you in details and answer any question or concerns you may have.
Our on-boarding process is designed in such a way that you won’t have to do any of the heavy lifting. Information gathering, staff training, on-site setup and more, will all be taken care of by your dedicated support team at ActiveCo. With us taking care of the transition, you can focus on what matters the most – your business.
Our team of experts work to proactively monitor and update your IT systems, to prevent issues from causing disruptions. With our help desk, our IT techs offer a guaranteed response within 30 minutes. In addition, you will have a dedicated vCIO who will meet with you on a quarterly basis to reivew support and technology initiatives.
Industries We Serve
Document creation and client communication is a critical part of your daily business that we know we must support, the smallest of interruptions can cause service issues and harm your company brand. The team at ActiveCo understands the need for simple documentation creation and simple sharing solutions for you and your clients to enjoy better communication.
Data and documentation for your entire team to complete projects from start-to-finish is a major concern. Knowing how to keep your team in communication is business critical whether they’re onsite or inhouse on a daily basis. Large document creation and secure sharing methods, all while staying within compliance and regulations, can make or break your company brand.
What Our Clients Are Saying
Technology Partners & Software We Support
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