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White-Glove Managed IT Services

vancouver_IT_Sam_GohActiveCo is your premier solution for Managed IT Services in Vancouver. Our client’s business needs come first. Whether you’re looking for fully managed IT services, vCIO consulting, security & backup needs, or Co Managed IT, we do it all.

We’ll take care of I.T.

You take care of your business.

Call us today 604-425-3433

Managed IT Services

Managed IT Support

We proactively manage, monitor and review your network IT system to prevent issues before they happen. At ActiveCo, whether you need fully managed IT support, or your in-house IT department needs help, we have it all covered.

Managed IT Security

We help organizations take a proactive approach to vulnerability management and threat mitigation. Our IT solutions focus on eliminating risks both inside and outside your environment like firewall, VPN, spam filtering, MFA & more.
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IT Consulting

With technology being so dynamic, it can be a challenge to stay ahead of the curve. Our IT services will take care of all your technology planning & strategies. Our team will help you leverage technology to achieve your long-term goals.
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Disaster Recovery Plan

ActiveCo offers a comprehensive & robust disaster recovery & back-up plan designed to meet your company’s needs. Whether you choose in-house or a cloud-based solution, be at peace knowing your data is backed up regardless of internal or external issues.

Cloud Services

Flexibility, reliability and scalability are just some of the advantages of our cloud services. Whether you are at the office or on-the-go, cloud services will provide secure & reliable access from anywhere with an internet connection.

OFFICE 365

ActiveCo offers Office 365 support – assisting with migration, complete set-up, management and support. The cloud-based suite offers greater flexibility and increased productivity for you, your staff and your business.

PROFESSIONAL SERVICES

Need help with more than just managed network services? At ActiveCo, we help clients achieve their strategic business plans with services like CRM deployments, tech upgrades, hardware installations, cloud migration & more.

Co-Managed IT

ActiveCo’s Co-Managed IT service augment’s your existing IT team & security platforms while providing consulting for your technology investment decisions. We work with you to ensure your team is focused on your business objectives.
Changing IT Providers – Simplified
How to change technology services providers? We’ve made onboarding to better Managed IT Services in Vancouver as simple as can be, the simple 4-step process below pretty much sums it up. We do the work, you run your business.

CONSULTATION

Our IT solutions always start with understanding your needs before providing any advice. Our team works to understand your unique challenges with IT, to clarify issues you are having with your technology and to know your business plans. With this information, our team can then review your systems structure to understand and then create useful suggestions that fit your needs.

PROPOSAL

After reviewing your systems structure, we will present to you a proposal that is detailed, simple to understand and cost-effective. Our aim is to make sure the proposal addresses all your technology needs and fits within your budget. Our team will review this proposal with you in details and answer any question or concerns you may have.

 

ONBOARDING

Our on-boarding process is designed in such a way that you won’t have to do any of the heavy lifting. Information gathering, staff training, on-site setup and more, will all be taken care of by your dedicated support team at ActiveCo. With us taking care of the transition, you can focus on what matters the most – your business.

ON-GOING SUPPORT

Our team of experts work to proactively monitor and update your IT systems, to prevent issues from causing disruptions. With our help desk, our IT techs offer a guaranteed response within 30 minutes. In addition, you will have a dedicated vCIO who will meet with you on a quarterly basis to reivew support and technology initiatives.
Industries We Serve
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MANUFACTURING INDUSTRY
Engineering firms of all types have IT services needs for production data, business intelligence tracking, inventory of physical equipment rental, purchase and repair. Complying with regulations and safety standards requires documentation and the right processes and procedures in place. Managed IT services with asset tracking and professional consulting helps ensure each “i” gets dotted and “t” gets crossed.

 

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ACCOUNTING INDUSTRY
Managed IT services helps ease the pain of making regulatory changes, software and hardware updates, as well as avoiding service interruptions due to simple technology issues. Network up-time is business-critical during tax season and communication between customer and their accountant are paramount. If you need IT support for accounting firms during the busy times and the slow times, we’ve got you covered with planning and project management that works to your schedule.

 

ENGINEERING INDUSTRY
Large document management? Secure file-sharing? All while staying within compliance regulations? Errors and lack of time management can make or break your company brand. Proper data and documentation ensures your team can complete projects from start-to-finish, with the right IT consulting upfront. Knowing how to keep your team in communication is business critical whether they’re onsite or inhouse on a daily basis.
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What Our Clients Are Saying

“Prior to working with ActiveCo, we were having constant conversations about ongoing IT issues. Everyone was affected. We were lacking strategic management and long-term solutions. It was important that we find an IT service provider who could help us focus on preventing problems instead of having to fix them when they came up.

Proactive problem-solving, strategic planning and management – it was all there with ActiveCo.” 

 

Penny, Mining & Aggregate Industry

“As a national company our offices are spread from coast to coast and staying connected is critical to our success. Unplanned downtime was a frustration for us and our customers. Thanks to ActiveCo’s proactive maintenance approach and dedicated team, our uptime across the country is consistent and our remote office have never run smoother. A big thanks to everyone at ActiveCo for keeping us connected around the clock.”

 

Rob, Construction Industry

“The ActiveCo team is a group of very responsible, professional and service focused individuals. We trust them with making the right decisions for our IT needs and have worked with them on various projects with successful outcomes. ActiveCo has made significant improvements to our IT systems, where we now have reliable, secure and maintained systems in place.”

 

Isla, Event Management Industry

“We needed a technology partner who was willing to understand our frustrations and work with us in a proactive manner. ActiveCo exceeded our expectations by helping us implement strategies for both technology budgets and long-term business planning. Having proactive solutions instead of a reactive one has helped us strategize our business processes with a partner who came to the table with an understanding of not only our industry but our company’s specific niche in the marketplace.”

 

Roger, Construction Industry

“They are a very proactive and helpful team. We rely on ActiveCo for consistency, direction and forward-thinking business advice. I sleep better at night knowing I have a partnership I can trust.”

 

Dan, Insurance Industry

“The fact that ActiveCo was able to deliver such a huge project without most of our staff knowing it was even happening was impressive! Those of us who did know were amazed how smooth it went. We’ve never experienced an IT service that was able to deliver on their promises like that!”

 

Tomasz, Equipment Industry

Technology Partners & Software We Support
Datto
Duo Multi Factor Authentication
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