It is imperative to have a strategy in place before you implement any upgrades to your business applications, especially those applications you consider “mission critical”. This strategy in your project management may involve a process to review the latest software before proceeding, or understanding the impact of the change to your network and business process. Are there new features that require staff training? Are there pricing changes to impact your capital costs? Will an upgrade impact any network settings? Your technology success partner should be able to walk you through this plan and it’s impact.
With the opportunity to track metrics becoming more readily available for all types of businesses, some organizations invest heavily into time-tracking software and other KPIs that they believe will help their team be more efficient in the workplace. However, this might be having a negative effect on the quality of work being performed. Irv Shapiro, CEO of DialogTech, suggests that, instead of tracking time, employers should be tracking results. (more…)
Depending on how you and your leadership team pursue it, it may seem like business technology innovation is stagnating, but we assure you that it’s still constantly improving. The goal of almost any office technology is to improve data accessibility and workplace productivity. ActiveCo helps our clients discover the right technologies for their goals, ensuring you understand the features, benefits, costs and impact of implementation.
Microsoft is ending its support for the wildly popular Windows 7 operating system, and although there will be support available past January 2020, it won’t be cheap. Considering the ongoing security threats that continue to escalate, it is highly recommended to upgrade. There will be businesses who have not not made a change by that time or don’t have a plan in place to upgrade, and for them we may be of some help. With the appropriate technology success partner, your network can guided towards successful updates, upgrades and regular security patching. Microsoft understands there will be businesses who do not upgrade by 2020, though, and are offering extended support services as an olive branch. But it comes with a hefty price tag.
It isn’t as though we haven’t said this before but leveraging a VoIP (Voice Over Internet Protocol) solution over a traditional business telephone system can bring your organization very clear benefits. Many of these benefits come from the advanced features that VoIP offers as add-ons and help your team engage with one another better, improve customer service goals and inter-departmental organization.
Nothing lasts forever; the ugly truth is that someday the technology your business relies on every day will fail. It’s critical that you monitor technology for warning signs prior to its failure so as to avoid costly repair bills and rushed replacements. You might be surprised by how much you save as a result!