For IT Support Vancouver Call: (604) 425-3433

IT Support Vancouver

Get professional, responsive and affordable 24/7 IT Support so you can run the business of running your business.

Unlimited IT Support

Satisfaction Guaranteed

Boost Employee Productivity

Predictable Cost

Unlimited IT Support Vancouver

Get IT support that's quick, delivered by friendly professionals that understand your needs. As a Vancouver company, we get you immediate help whether remotely, or onsite as needed! Get solutions from a full team of technology experts with a wide range of skill sets and levels of expertise to resolve your issues quickly and effectively.

Our help desk experts are meticulously vetted and trained to provide exceptionally friendly support. Your team can expect rapid responses from professionals who have passed our stringent hiring standards. We’ll explain complicated tasks and problems in layman terms and get you back to work in no time.

Since 1999, ActiveCo has painstakingly developed service processes to provide friendly, immediate and helpful IT support that’s best of brand; be proud of your choice in help desk services by choosing the best, at a predictable monthly price your CFO will love.

Yes, say goodbye to unpredictable IT bills with flat-rate maintenance and support!

You shouldn’t have to budget for IT repairs and updates on an hourly basis – standard maintenance can be unpredictable. With our unlimited IT support, there’s no cap on the number of phone calls, emails, or requests you submit to ActiveCo. Unlimited IT support comes at a predictable monthly cost and encourages proactive system management, meaning less neglect and less downtime.

Are you ready to make a change for the better?

Help Desk

ActiveCo’s IT support services is a 24/7 priority to help our customers continue working through our fast, friendly and dedicated support team, located right here in Vancouver. Our communication and ticketing system is easy to follow and ensures your team knows they are being taken care of quickly, by professionals. Our experts will resolve our tickets immediately with remote support, or come onsite if necessary!

  • Our Service is 100% Guaranteed!
  • Unlimited Help Desk Support
  • Unlimited On-Site Support
  • After-Hours Emergency Support
  • 5-Touch Ticket Resolution Communication
  • Boost Employee Productivity
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Remote & On-Site Support

In a world where many IT incidents can be resolved remotely, it’s a great feeling knowing when your IT support technician is a short trip away to resolve your issue on-site or in-person. Your service plan also includes regularly scheduled on-site physical hardware inspection to ensure critical systems and devices are configured and working correctly.

  • Unlimited On-Site Support
  • No Additional Costs for On-Site Ticket Resolutions
  • After-Hours Emergency Support
  • Prioritized Response Time
  • Installations On-Site
  • Flexible Schedule for Network Administration Visits
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Process-Based Network Administration

ActiveCo has spent decades perfecting dedicated services, processes and procedures to create a best of brand security plan for every customer we serve. We proactively monitor, review and manage your network 24/7 to prevent issues before they happen. Get transparency in your IT support services with communication and reporting that we can provide exclusively; keep your business secure and protected to avoid disruption and downtime, increase productivity and grow your revenue!

  • Dedicated Network Administrator
  • Dedicated Chief Information Officer (virtual, “vCIO”)
  • Proactive Monthly Best Practice Analysis
  • Network Health Portal 24/7
  • Backup & Business Continuity Planning
  • Proactive Quarterly On-Site Visits
  • Trend Analysis & Managed Security
  • Asset Management & Network Documentation
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Why Choose ActiveCo For Managed IT Support?

ActiveCo Technology Management is a professional Vancouver IT Support company dedicated to technology support & consulting to meet your strategic business objectives. With planning that focuses on maximizing security, performance, and productivity, you will have a scalable business model that will show you the true power of your technology. Outpace your competition, increase employee satisfaction & retention, and build your brand. What are you waiting for?

Leverage Technology Investments

Improve Network Security

Reduce Business Risks

Mitigate Damage to Critical Files

Dramatically Improve Productivity & Performance

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