For IT Support Vancouver Call: (604) 425-3433

IT Support Vancouver

Get professional, responsive and affordable 24/7 IT Support
so you can run the business of running your business.

Unlimited IT Support Vancouver

Get IT support that's quick, delivered by friendly professionals that understand your needs. As a Vancouver company, we get you immediate help whether remotely, or onsite as needed! Get solutions from a full team of technology experts with a wide range of skill sets and levels of expertise to resolve your issues quickly and effectively.

Our help desk experts are meticulously vetted and trained to provide exceptionally friendly support. Your team can expect rapid responses from professionals who have passed our stringent hiring standards. We’ll explain complicated tasks and problems in layman terms and get you back to work in no time.

Since 1999, ActiveCo has painstakingly developed service processes to provide friendly, immediate and helpful IT support that’s best of brand; be proud of your choice in help desk services by choosing the best, at a predictable monthly price your CFO will love.

Yes, say goodbye to unpredictable IT bills with flat-rate maintenance and support!

You shouldn’t have to budget for IT repairs and updates on an hourly basis – standard maintenance can be unpredictable. With our unlimited IT support, there’s no cap on the number of phone calls, emails, or requests you submit to ActiveCo. Unlimited IT support comes at a predictable monthly cost and encourages proactive system management, meaning less neglect and less downtime.

Are you ready to make a change for the better?

Help Desk

ActiveCo’s IT support services is a 24/7 priority to help our customers continue working through our fast, friendly and dedicated support team, located right here in Vancouver. Our communication and ticketing system is easy to follow and ensures your team knows they are being taken care of quickly, by professionals. Our experts will resolve our tickets immediately with remote support, or come onsite if necessary!

  • Our Service is 100% Guaranteed!
  • Unlimited Help Desk Support
  • Unlimited On-Site Support
  • After-Hours Emergency Support
  • 5-Touch Ticket Resolution Communication
  • Boost Employee Productivity
Book a Consultation

Remote & On-Site Support

In a world where many IT incidents can be resolved remotely, it’s a great feeling knowing when your IT support technician is a short trip away to resolve your issue on-site or in-person. Your service plan also includes regularly scheduled on-site physical hardware inspection to ensure critical systems and devices are configured and working correctly.

  • Unlimited On-Site Support
  • No Additional Costs for On-Site Ticket Resolutions
  • After-Hours Emergency Support
  • Prioritized Response Time
  • Installations On-Site
  • Flexible Schedule for Network Administration Visits
Book a Consultation

Process-Based Network Administration

ActiveCo has spent decades perfecting dedicated services, processes and procedures to create a best of brand security plan for every customer we serve. We proactively monitor, review and manage your network 24/7 to prevent issues before they happen. Get transparency in your IT support services with communication and reporting that we can provide exclusively; keep your business secure and protected to avoid disruption and downtime, increase productivity and grow your revenue!

  • Dedicated Network Administrator
  • Dedicated Chief Information Officer (virtual, “vCIO”)
  • Proactive Monthly Best Practice Analysis
  • Network Health Portal 24/7
  • Backup & Business Continuity Planning
  • Proactive Quarterly On-Site Visits
  • Trend Analysis & Managed Security
  • Asset Management & Network Documentation
Book a Consultation

Why Choose ActiveCo For Managed IT Support?

ActiveCo Technology Management is a professional Vancouver IT Support company dedicated to technology support & consulting to meet your strategic business objectives. With planning that focuses on maximizing security, performance, and productivity, you will have a scalable business model that will show you the true power of your technology. Outpace your competition, increase employee satisfaction & retention, and build your brand. What are you waiting for?

Leverage Technology Investments

Improve Network Security

Reduce Business Risks

Mitigate Damage to Critical Files

Dramatically Improve Productivity & Performance

IT Support Vancouver Articles

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  • About Us
    • Message from the President

      We think about I.T. differently. ActiveCo is ready to work with you looking for incredible service, a secure & stable network and a partner that takes the time to understand their business. You're here for a reason....so are we.

      Call me today to make that change.



      Call now for a no obligation conversation
    • Who We Are
    • New Client FAQ
      April 21, 2020 in Leadership

      5 Goals for Leaders Returning to Work

      Social and physical distancing during the Covid-19 pandemic meant abrupt work-from-home strategies were put in place quickly before things reached a point-of-no-return. As physical distancing at work strategies seem to…
      Read More
      February 4, 2020 in Business, Community, Leadership

      Why you should hire ActiveCo as your Managed Services Provider

      Organizations without a team of trained IT professionals or a very small department, often look to outsource to a Managed Services Provider. However, choosing the right MSP is one of…
      Read More
      June 11, 2018 in Leadership

      How to Fire Stress from Your Business

      Many of the things we allow to stress us out are universal, and the way we each react can either be equally universal, or completely unpredictable. Some of the biggest…
      Read More
  • IT Support
  • Cloud Computing
    • Message from the President

      Are you thinking about going to the cloud? Businesses in Vancouver want the benefits of working from anywhere in the world, with anyone in the world. Experience the ease of migrating with the right partner.

      Call me today to find out if cloud services are right for you!


      Call now for a no obligation conversation
    • Platforms
    • Cloud Migration News
      June 13, 2019 in Cloud, Cloud Computing Vancouver, IT Security Vancouver

      Using the Private Cloud Adds Security to Your Databases

      Cloud-based databases are valuable for businesses on plenty of levels, but when you consider how much risk you expose your organization to by using a public cloud over a private…
      Read More
      May 2, 2019 in Cloud, Cloud Computing Vancouver

      Taking a Look at Cloud Growth

      In today’s modern business world, you’d be hard-pressed to find an organization that doesn’t utilize the cloud to at least some extent. Let’s take a dive into how businesses use…
      Read More
      January 14, 2019 in Cloud, Cloud Computing Vancouver

      Problems Persist in Private Cloud Implementation

      Private cloud computing is on the rise, and it’s for a good reason. Data security is a major problem for countless businesses out there, and in the wake of growing…
      Read More
  • Case Study
  • Blog
  • Contact us
    • Message from the President

      Looking for a fresh perspective on IT services in Vancouver? We deliver quick solutions to tough problems to keep your team working efficiently. Stop working with unreponsive vendors! Our Vancouver based team is ready to take your call.

      Stop worrying and get the IT services your business needs today.


      Call now for a no obligation conversation
    • By Type
    • Events @ ActiveCo
      July 18, 2017 in Events

      ActiveCo’s 9th Annual Neighbourhood Drive

      Every year, ActiveCo is proud to work with our clients and partnerships to donate re-usable hardware for the benefit of our communities. The devices you donate will be re-furbished and…
      Read More
      September 30, 2016 in Events

      TechBoost Workshop

      Think your SME is at a lower risk for hacking? Think again.  Recent data shows nearly 50% of all businesses are hit by ransomware, with SMEs at higher risk because…
      Read More
      February 25, 2016 in Events

      Disaster Recovery & Business Continuity

      TechBoost: Disaster Recovery & Business Continuity How long would your business take to recover from disaster? What if you could continue working no matter what came your way? Eric Torres…
      Read More
  • Careers