For IT Support Vancouver Call (604) 425-3433

About Us
- Message from the President
  
  We think about I.T. differently. ActiveCo is ready to work with you looking for incredible service, a secure & stable network and a partner that takes the time to understand their business. You're here for a reason....so are we.
  
  Call me today to make that change.
  
  Call now for a no obligation conversation
- Who We Are
- New Client FAQ
  
  in Leadership
  5 Goals for Leaders Returning to Work
  
  Social and physical distancing during the Covid-19 pandemic meant abrupt work-from-home strategies were put in place quickly before things reached a point-of-no-return. As physical distancing at work strategies seem to…
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  in Leadership
  How to Fire Stress from Your Business
  
  Many of the things we allow to stress us out are universal, and the way we each react can either be equally universal, or completely unpredictable. Some of the biggest…
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  in Business, Canadian Compliance, Leadership
  How to Nurture a Business Culture of Compliance
  
  With legislation that came into play in November, 2018, it’s important to note the most important aspect to your staff: a culture of compliance. A culture of compliance is about…
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IT Support
- Message from the President,
  
  Looking for IT support that meets your needs? Get fast, immediate service. Stop working with vendors who don't return your call. Get the support you deserve starting now!
  
  Call me today to make the change to ActiveCo.
  
  Call now for a no obligation conversation
- Services Available
- Latest News in IT Support
  
  in Tech News
  Your Data May Already Be On The Dark Web
  
  Deep web and dark web. What’s the difference? Perhaps you’ve been using these words interchangeably. The dark web has a reputation for being the most toxic place on the internet,…
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  in Tech News
  By Controlling Active Directory, You Can Control Your Whole Network
  
  The protection of your business’ computing assets is a bigger deal today than ever before. This is because there are dozens of ways that things could go wrong. One tool…
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Cloud Services
- Message from the President
  
  Are you thinking about going to the cloud? Businesses in Vancouver want the benefits of working from anywhere in the world, with anyone in the world. Experience the ease of migrating with the right partner.
  
  Call me today to find out if cloud services are right for you!
  
  Call now for a no obligation conversation
- Platforms
- Cloud Migration News
  
  in Business, Cloud, Cloud Computing Vancouver, IT Security Vancouver
  10 Future Cloud Computing Trends to Watch in 2021
  
  The only way to keep your enterprise network securely connected, gather strategic business intelligence and use that data to enhance customer delight and ensure highest quality of service now is…
  Read More
  
  in Cloud, Cloud Computing Vancouver
  Using the Private Cloud Adds Security to Your Databases
  
  Cloud-based databases are valuable for businesses on plenty of levels, but when you consider how much risk you expose your organization to by using a public cloud over a private…
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  in Cloud, Cloud Computing Vancouver
  Taking a Look at Cloud Growth
  
  In today’s modern business world, you’d be hard-pressed to find an organization that doesn’t utilize the cloud to at least some extent. Let’s take a dive into how businesses use…
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Case Study
Blog
Contact us
- Message from the President
  
  Looking for a fresh perspective on IT services in Vancouver? We deliver quick solutions to tough problems to keep your team working efficiently. Stop working with unreponsive vendors! Our Vancouver based team is ready to take your call.
  
  Stop worrying and get the IT services your business needs today.
  
  Call now for a no obligation conversation
- By Type
- Events @ ActiveCo
  
  in Events
  ActiveCo’s 9th Annual Neighbourhood Drive
  
  Every year, ActiveCo is proud to work with our clients and partnerships to donate re-usable hardware for the benefit of our communities. The devices you donate will be re-furbished and…
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  in Events
  TechBoost Workshop
  
  Think your SME is at a lower risk for hacking? Think again. Recent data shows nearly 50% of all businesses are hit by ransomware, with SMEs at higher risk because…
  Read More
  
  in Events
  Disaster Recovery & Business Continuity
  
  TechBoost: Disaster Recovery & Business Continuity How long would your business take to recover from disaster? What if you could continue working no matter what came your way? Eric Torres…
  Read More
Careers

Quick. Responsive. Unlimited.

IT Support Vancouver

We provide you professional, responsive and affordable 24/7 IT Support, so you get the immediate help whether remotely, or onsite as needed!

Request a Free Consultation

Your Technology Partner

Why Choose ActiveCo For IT Support in Vancouver?

Outpace your competition, increase employee satisfaction & retention, and build your brand. With planning that focuses on maximizing security, performance, and productivity, you will have a scalable business model that will show you the true power of your technology.

Since 1999, ActiveCo has painstakingly developed service processes to provide friendly, immediate and helpful IT support that’s best of brand; be proud of your choice in help desk services by choosing the best, at a predictable monthly price your CFO will love.

280 Years Combined IT Support Experience

98 ActiveCo Customer Retention

95 Tickets Resolved in 24 Hours

9 Average Client Satisfaction Rating

Unlimited IT Support

100% Satisfaction Guaranteed

Reliable Support

Reasonable Agility

One Goal

RESOLVE Your IT Support Issues

Proactive IT Support anywhere in Vancouver

In a world where many IT incidents can be resolved remotely, it’s a great feeling knowing when your IT support technician is a short trip away to resolve your issue on-site or in-person. Your service plan also includes regularly scheduled on-site physical hardware inspection to ensure critical systems and devices are configured and working correctly.

No Additional Costs for On-Site Ticket Resolutions

Get solutions whether remotely, or onsite from a full team of technology experts with a wide range of skill sets. Our help desk experts are meticulously vetted and trained to provide exceptionally friendly IT support. We’ll explain complicated tasks and problems in layman terms and get you back to work in no time.

Certified IT Support Experts

As a Vancouver company, we get you solutions from a full team of technology experts with a wide range of skill sets and levels of expertise to resolve your issues quickly and effectively. Your team can expect rapid responses from professionals who have passed our stringent hiring standards.

Flat-rate Maintenance and IT Support!

With our unlimited IT support, there’s no cap on the number of phone calls, emails, or requests you submit to ActiveCo. Unlimited IT support comes at a predictable monthly cost and encourages proactive system management, meaning less neglect and less downtime.

Talk To Our IT Support Expert

Our Priority

24/7 IT Support Vancouver

Users will be able to submit issues using email, phone, chat, or through our secure ticket online portal.

ActiveCo’s IT support services has a 24/7 priority to help you continue working through our fast, friendly and dedicated support team, located right here in Vancouver. Our communication and ticketing system are easy to follow and ensures your team knows they are being taken care of quickly, by professionals.

100% Guaranteed Service!

Unlimited On-Site Support

Speak directly with an engineer and not an automated phone tree

After-Hours Emergency Support

Boosted Employee Productivity

5-Touch Ticket Resolution Communication

Our experts will resolve your IT Support issues immediately with remote support or come onsite if necessary!

A message from the President

“Our customers meet their strategic objectives by leveraging technology to grow their business, outperform their competition and control their I.T. costs. Our pro-active approach to IT Support is ideally suited for Vancouver area companies who depend on reliable IT infrastructure.

Call today to learn how we do it!”Sam Goh,
President,
ActiveCo Technology Management

ActiveCo Technology Management provides IT Support in Vancouver from professionals who know your industry and take the time to understand your business. Your peace of mind is assured. Your satisfaction is guaranteed.

Call today (604) 425-3433

Secure. Protected. Productive

Process-Based Network Administration

We proactively monitor, review and manage your network 24/7 to prevent issues before they happen.

We have spent decades perfecting dedicated services, processes and procedures to create a best of brand security plan for every customer we serve. We proactively monitor, review and manage your network 24/7 to prevent issues before they happen.

Get transparency in your IT support services with communication and reporting that we can provide exclusively; keep your business secure and protected to avoid disruption and downtime, increase productivity and grow your revenue!

Dedicated Network Administrator for your company

Dedicated Chief Information Officer (virtual, “vCIO”)

Network Health Portal 24/7 with Quarterly On-Site Visits

Trend Analysis & Managed Security

Asset Management & Network Documentation

Backup & Business Continuity Planning

Request Your Site Audit Now

Our IT Support reviews in Vancouver

We serve clients from various industries.

Talk To Our Sales Agent

“ActiveCo’s commitment to our business process, work flow, and learning more about not just the company but the industry itself, has made it feel more like a partnership than a business relationship,” says Ben. “They’re not satisfied with maintaining the status quo and they’re always willing to adapt and improve. I believe this is one of their biggest assets.””

“The ActiveCo process is an integrated approach that combines ongoing expertise, knowledge, strategic IT management and client support – is what sets ActiveCo apart from other IT providers. It’s why Penny considers them part of her team. “Working together, we focus not just on the day-to-day tactical issues, but also on the long-term IT plans for the company.””

“They’ve really made a difference for us in so many ways. We have a real variety of people here – some are quite technical and some are not. ActiveCo’s support staff recognize this and are able to respond accordingly when there are issues. Having that option of being able to pick up the phone and talk to someone – at any time – means a lot to our staff.”