Managed IT Support

Is your technology managed to avoid interruption, maintain security and resolve issues quickly?

24/7 Help Desk

Your Satisfaction is Guaranteed

Remote & On-Site Support

20 Years of Experience

We proactively manage, monitor and review your network IT systems to prevent issues before they happen. At ActiveCo, whether you need fully managed IT support, or your in-house IT department needs help, we have it all covered.

Help Desk

ActiveCo offer’s technical support services to our clients 24/7 through our advanced Help Desk services. We can troubleshoot our client’s technical problems using our comprehensive ticketing system over email, phone and/or by being on site.

  • Unlimited remote & on-site support calls
  • After-hours emergency service with a technician
  • Status updates about your tickets
  • Technician escalation support
  • Incident & problem management

Remote & On-Site Support

Our clients benefit from our all-inclusive IT Support services which includes remote and on-site support whenever you need it. If we are not able to resolve your issue remotely, our technicians will be dispatched to your office to resolve the issue.

  • On-site inspection of all critical systems & devices + detailed report that includes KPIs, server performance & security alerts
  • Installation of hardware, computers & other devices
  • Flexible scheduling as per your needs
  • Prioritized response times
  • No additional fees to be paid for on-site support

Process-Based Systems

We proactively manage, monitor and review your network IT systems 24/7 to prevent issues before they happen. This is IT afterall, so in the event that something does go wrong, we’re here to take care of the repairs while you & your staff can keep working with minimal disruption.

  • Dedicated Network Administrator & Virtual Chief Information Officer (vCIO)
  • Managed business continuity plans
  • Managed security software
  • Proactive workstation & server maintenance
  • Asset management & back-up reports
  • Monthly health & back-up reports

Why Choose ActiveCo?

ActiveCo is a BC-based Managed IT Services company offering a full slate of technology support and consulting. With strategic planning that focuses on maximizing performance, boosting productivity and growing your business, you’ll never look at IT the same way again.

Leverage Technology Investments

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Improve Network Security

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Reduce Business Risks

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Mitigate Damage to Critical Files

Dramatically Improve Productivity & Performance

Let Us Take Care of Your IT, So You Can Focus On Your Business!

Our Head Office

1120 - 551 Sherling Place,

Port Coquitlam, BC

Canada V3B 0J6

Call: 604-931-3633

Inquiries: sales@activeco.com

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