Technology management has always been a problem for small businesses. Whether it’s a matter of affording proper technology maintenance or not having enough time in the workday to get around to doing it yourself. It’s likely that your small business is managing limited resources making it difficult to ensure preventative maintenance is happening on the regular. We’re here to tell you that there’s a better way to get the IT support you need.
Think about the way businesses went about IT assistance in the past – professional IT resources hasn’t always the first instinct. In fact, your thought might be that so long as technology is working, you have nothing to worry about – ‘cross that bridge when you get there’. The problem is that technology management will always be a problem for your business if you don’t take steps towards proactive maintenance right from the beginning.
The old-school method of IT maintenance is what we, in the industry, call “break-fix.” Break-fix IT is when a company seeks IT assistance when something goes wrong and technology is failing to operate as intended. A very reactive versus proactive approach. While this may seem like the proper course of action (after all, who wants to pay for services they don’t need at the moment?), this creates a dilemma for your company when something inevitably needs fixing.
The question is, what does it cost you when your employees can’t work? What are your opportunity and productivity costs? The money you ‘save’ from the break-fix method is the money you’ll be spending (and then some) while everyone is waiting to have their systems back up and running. The reality is that you’re drastically losing money in the long run.
The alternative to break-fix IT –managed IT– is perhaps the greatest way your organization can save money on IT. Managed IT turns the capital expense of fixing your technology and transforms it into an operational expense of maintaining it. What was a significant hit to your budget at any given time is instead a more manageable monthly payment that can be stopped or scaled as needed – it’s budgeted and predictable. Managed IT is the easiest and most convenient way to manage your technology, downtime and money.
ActiveCo can help your business get started with managed IT services. To learn more, reach out to us at 604-931-3633.