Organizations without a team of trained IT professionals or a very small department, often look to outsource to a Managed Services Provider. However, choosing the right MSP is one of the most important decisions a business leader can make for their organization. So, with many MSP’s offering almost identical services, how do you differentiate between them to choose the right one for your company? We can sway the decision in our favor!
Since 1999, ActiveCo specializes in providing Managed IT Support, IT Consulting, Managed IT Security, Disaster Recovery & Backup Management, Cloud Services, Office 365, Professional and Compliance services all over North America.
Like a 5-star restaurant, ActiveCo will always go that extra mile to provide you with premier service. We pride ourselves on being a service-oriented company first and foremost. Our actions and decisions are always guided by our core values of teamwork, honesty & integrity, first-class customer service, continuous improvement and there’s always a way.
We understand that it can be nerve-racking to change IT providers, especially since it can involve a lot of work for you. To make the transition as seamless as possible, we have developed a process that lets us do most of the heavy-lifting while you focus on what matters the most – your business.
- Consultation: Our first consultation focuses on understanding your major pain points, providing you with information about ActiveCo’s services and reviewing your business plans.
- Proposal: We will review your IT infrastructure and then present you with a proposal that is detailed, easy to understand and cost-effective. We aim to address all your technology needs within a budget that works for you.
- Onboarding: We have an extensive onboarding process that does not just last a day or two, but rather several months. This is to ensure that we understand the pain points in detail, understand the systems and networks, the IT budget, the employees and how to work with everyone.
- On-going Support: In addition to our 24/7/365 help desk, we will proactively monitor and update your IT systems to prevent issues before they begin. Your dedicated vCIO will work closely with you to establish an IT budget and technology roadmap. We understand that your business environment is dynamic and IT resources will need to be reassessed and re-aligned on a regular basis to ensure the support of new goals, users and applications.
ActiveCo Technology Management strives to give our clients peace of mind with the knowledge that they have a team of experts working alongside them. Our services are built to manage the hassle so that you can focus your attention on running your business.
Convinced? Or maybe half-way there? Give us a shout and we’ll take you the rest of the way!